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How lucky567 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and exactly how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data clarityYour right to access or remove data
lucky567 How lucky567 Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests separately from general account queries. Reach us through any of the channels below and include your registered account email so we can verify your identity before processing the request.

Live Chat Open the chat widget from your account dashboard. Our team will verify your identity and handle data requests directly in the conversation thread.
Email Support Send your privacy request to our support email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — for faster verification.
Account Settings Some data preferences, including cookie consent and communication opt-outs, are managed directly inside your account settings panel without needing to contact support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply SSL encryption to every data exchange between your device and our servers — this covers login, wallet top-ups via DANA, OVO, or GoPay, and any account update you submit. Your session token expires automatically after a period of inactivity, reducing exposure if you leave the lobby open on a shared device. We keep your data only as long as needed for account operation and legal compliance, then delete or anonymise it.

SSL Encryption

All data sent between your browser or mobile device and lucky567 travels over SSL. This includes your login OTP, wallet deposit references, and any profile updates you save.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through the consent banner or your browser settings.

Data Retention Policy

Active account data is kept for the life of your account. If you close your account, we retain only what applicable law requires, then delete the rest within a reasonable window.

Third-Party Scope

We share data only with payment processors for DANA, OVO, and GoPay transactions, and with service providers who operate under strict data agreements. No selling of your data to advertisers.

What You Asked About This Privacy Policy

These are the questions we hear most often about how lucky567 handles your data. If your question isn't here, reach out via live chat with your account email ready.

We collect your name, email, and mobile number at registration. After that, we log your login activity, device type, and wallet reference numbers when you deposit via DANA, OVO, or GoPay.

Only your wallet reference number goes to the payment processor to complete your transaction. We do not share your full wallet credentials, and we never sell payment data to third parties.

Contact support via live chat or email with your registered account email address. We verify your identity first, then provide your stored data in line with applicable data protection rules.

Yes. Submit a deletion request through support. We remove your personal data after verifying your identity, keeping only what applicable law in your jurisdiction requires us to retain.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can manage or withdraw cookie consent through the banner shown on your first visit or in browser settings.

Yes. When we update our data practices, we send a notification to the email address on your account. The updated policy date is always shown at the top of this page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.